Customer Data Privacy Statement
NuLines is committed to protecting the privacy of the visitors to its websites (the “Websites”). In order to provide you with details of our products and services, we may need to collect information about you. This Privacy Statement explains how we use any personal information we might collect when you visit a Website. It also explains our use of cookies. Third party websites accessed via our Websites are not covered by this Privacy Statement and NuLines accepts no responsibility or liability in respect of third party sites.
We review this Privacy Statement regularly. Occasionally we may need to make changes or additions to this Statement that may affect how we handle your data. We will indicate on this page when the Privacy Statement has changed so please refer to this link for the latest version.
1. What information will NuLines collect?
During our relationship with you we may collect personal information, such as your name, address, telephone, email and other contact details, and any other information relating to you which you may provide.
2. How do we use this information?
Your personal information may be processed, both by NuLines and its affiliates, for purposes including: (i) administering our relationship with you; (ii) providing any goods, services or information you have requested; (iii) providing you with information about our products and services; and (iv) for auditing usage of the site.
NuLines sometimes needs to engage others to provide our services to you and/or fulfil other obligations. Your information will not be disclosed to any third parties except where we have your approval or where this is necessary and in accordance with applicable law.
The transmission of data via the internet is not completely secure and, as such, is at your own risk. Although we will do our best to protect your personal data, e.g. through encryption, password protection or limiting access to your information, NuLines cannot guarantee the security of information transmitted to our Websites.
NuLines has policies and technical measures in place to safeguard and protect your personal information against unauthorised access, accidental loss, improper use and disclosure. We will also take all reasonable precautions to ensure that our staff and employees who have access to information about you have received adequate training.
3. Updating or deleting your personal information
When you register online for any of NuLines products or services, you can view and update your personal information by logging onto the site and following the relevant instructions. To ensure any details we hold about you remain accurate, please update your personal information if it changes.
If you close your account we may, for limited periods and in accordance with applicable law, retain some personal information in order to comply with legal obligations or for other proper purposes, such as collecting outstanding debts or resolving disputes.
When you request to be removed from certain marketing offers, you will, in accordance with applicable data protection laws, be added to the relevant suppression list(s) to ensure your request is complied with. All personal data is processed in line with the requirements of applicable data protection laws, for example in the UK the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003
4. Marketing
The processing of personal data for marketing purposes is carried out in line with national legislation and the EU Privacy and Electronic Communications Directive (2002/58/EC as amended by EU Directive 2009/136/EC) Occasionally, we may contact you with information about other NuLines products and services which we think may be of interest to you. However, we will only do so when you have given your prior consent to being contacted in this way and/or subject to relevant legal requirements.
If you no longer wish to receive marketing information, please contact us either by e-mail or at the address listed below.
5. How we use cookies and similar technologies
When you visit our Websites we may send a ‘cookie’ to your computer. Cookies are files that store information on your hard drive or browser. They enable our Websites to identify your computer, and recognise that you have visited before. Cookies themselves do not contain any personal information. However, we may link the information we store in cookies to any personally identifiable information you submit while on our site.
Cookies help us understand which sections of our Websites are the most popular; as they help show which pages are being visited and how long for. This helps NuLines adapt our Websites to provide more relevant and accessible information. For example, cookies allow us to ensure that the information displayed on your next visit to our Websites will match up with your user preferences.
You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please note, however, that disabling cookies might affect your online experience and/or prevent you from taking full advantage of our site.
From time to time we may also use other technologies to log and collect data in order to analyse traffic to our Websites. These technologies will regularly only allow for an anonymous notice of your visit to be generated. However, in some instances they may allow us to obtain details about your IP address and to track visits to our Websites. In conjunction with cookies, this will enable us to identify what portions of our Websites are of interest to our visitors and to help us provide you with tailored information from our Websites.
6. Your rights
You have a right to request a written copy of the personal information NuLines holds about you (we may, in accordance with applicable data protection laws, charge a small administrative fee for this) and to have any inaccurate information about you corrected. You also have the right to request we stop using your details for marketing activities and other promotional activities. You may have further rights regarding the processing of your personal data under applicable law. In case you wish to exercise any such rights, please note the contact information below.
The Customer Service Team
NuLines
Bostock Road
Winsford
CW7 3BD